Shop Policies
Processing time
2-10 business days
Estimated shipping times
Canada: 5-12 business days
North America: 5-7 business days
I'll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method chosen.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Cancellations
Request a cancellation within: 1 hour of purchase
Returns or Exchanges
Usually we do not accept returns unless there is an issue with the print but, please contact me if you have any problems with your order. Please see FAQ.
Under no circumstances do we accept returns or exchanges if:
- The item(s) have been worn
- The item(s) have been washed
- The item(s) have been altered
- The item(s) do not have the original tags on them
- The item(s) were a Clearance Sale
- The item(s) are in any way defective from the original and salable condition
Privacy Policy
We will only use your shipping and billing address, and contact information
- To communicate with you about your order
- To fulfill your order
- For legal reasons (like paying taxes)
Email Policy
If you join the email list, Amora Lux Designs with send newsletters and other email from time to time. You can always choose not to receive e-mail from Amora Lux Designs. Contact Support via the Contact Me page or at shelley@amoraluxdesigns.com for the purpose of adjusting your e-mail subscription preferences. If you do not want to receive e-mail from us, please indicate in an e-mail to us so we may remove you from our e-mailing list.